"As a PCN clinical director one of our biggest challenges was supporting and integrating a cohort of new clinical pharmacists and technicians into our PCN and due to this, we approached Soar Beyond to see how they can support.
After a discussion with Soar Beyond we recognised that our PCN could use their expertise to really shape the direction and delivery of the pharmacists and technicians across the PCN. We decided to go with their full support package which included a series of facilitated meetings, the SMART platform, and 1:1 sessions with our pharmacy team.
The facilitated 4D sessions really helped us crystalise what the pharmacy team could deliver and helped us shape a vision and strategy for the next two years, which Soar Beyond then converted into a roadmap of delivery and action plan for the team to follow. We have identified key priorities, milestones, and KPIs as part of the programme which we will use the SMART platform to measure progress against these.
As a clinical director, I now feel I have on hand expertise to support my team both via the SMART platform and their team of senior pharmacists, which means for me personally they have become vital members of our primary care team, and are hugely valued by our patients and colleagues."