The Northern Ireland Federation Support Unit SMART URL is:
https://nir.smart-pharmacist.com
The recommended browsers for the best experience using SMART are:
Internet Explorer will soon not even be supported by Microsoft due to its age (released on October 17, 2013) and security vulnerabilities.
If you still can’t access https://nir.smart-pharmacist.com/, you could try the following things.
Think of cache/caching almost like your browser’s memories. Same as you remember places you’ve visited, so does your browser. If you visit a website with your browser, it will keep a memory/record of it by downloading its images and data
Next time you come back to the same website, the browser will go “ah, I’ve already been here, so here’s a copy of the site I downloaded earlier”.
However, sometimes it can also have negative repercussions, like you not being able to see new content/images recently added to the site or the site simply not loading because it got stuck on a previous error.
This is when “clearing the cache” comes in handy. You’re literally telling the browser to forget about the website, delete its memories (images and content) and load a fresh copy of it.
How to clear your browser’s cache
If none of the above has worked, please let us know via email with details of the error you are receiving (please ensure you’re not connected to WiFi on your phone).
We also recommend contacting your IT so they can investigate why you can’t access https://nir.smart-pharmacist.com.