Video Library

Welcome to our #worksmartwednesday feature. Each week we release a short video outlining the various challenges faced by PCNs, GP Federations, CCGs, and other multi-disciplinary teams.  We present examples of how the SMART workforce platform was designed to overcome these common challenges.

Competency Assessment


Listen to Ziad Laklouk talk us through how he managed to overcome the challenge of competency assessment throughout his practices.








Published 27th October 2021

Development planning


Ziad discusses the challenges he has faced as a senior pharmacist – in standardising the development planning for the whole team.








Published 3rd November 2021

Customisable KPIs


Ziad is back again to explain to our audience how the SMART workforce platform helps you measure the impact of your MDT workforce.








Published 10th November 2021

Structured Planning


After discussing Competency Assessment, KPIs, and Development Planning, Ziad now discusses the importance of structured support.








Published 17th November 2021

Capability Mapping


Ziad discusses our capability mapping can help with your PCN, CCG, or federation’s retention and development planning.








Published 24th November 2021